Monday, June 26, 2006


I podcast the HBR IdeaCast. The current broadcast is among the better ones so far. There are usually two articles. This time the first is on networking and negotiating within organizations, the second puts customer surveys in perspective. At the University we do a fair amount of surveying... I wonder how much of the criticism applies to the survey work we do. I need to heed the advice to simly work harder to talk directly to customers. You can get to the HBR IdeaCast here:

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